Think Technology delivers managed IT services to Brisbane businesses: your whole IT environment run, secured and planned for one per-user monthly price. We are a family-owned Australian company, in business since 1995, with our head office in Windsor and an Australian-based helpdesk your staff can talk to directly.
Managed IT services suit businesses that want IT handled properly without building a large internal team. Instead of calling someone when things break, the environment is monitored, maintained and improved continuously, and problems are dealt with before they reach your staff.
What our managed IT services include
- Day-to-day IT support for your Brisbane team, by phone, remote session and onsite visit.
- Proactive monitoring and network management, so equipment, protection and performance are maintained continuously.
- Managed security: managed anti-virus, email security and DNS filtering as standard.
- Data backup and business continuity, tested and monitored rather than assumed.
- Microsoft 365 management, licensing and support.
- Cloud phone systems and business internet, if you want communications under the same roof.
- Regular reviews and planning, so IT decisions are made ahead of time instead of under pressure.
How the service is structured
One bundled per-user monthly price, no lock-in contracts. You know exactly what IT costs per person, the price covers security and backup rather than treating them as extras, and the cost scales with headcount instead of with how many things went wrong that month.
We automate common tasks so routine work happens reliably in the background, and our team of more than ten technical specialists, including Microsoft Certified Professionals, handles the rest. Support quality is measured, not assumed: we hold a 98% satisfaction rating on tickets and a 4.95 average Google rating.
