IT Support and Services

Friendly, secure outsourced IT support

If there’s one thing about IT, it’s that it’s always changing. For many small to medium organisations, it’s simply not practical to have an in-house technical person and expect them to be an expert at everything – let alone keep up with security risks. When you partner with Think Technology Australia for outsourced IT support and services, you have a team of 10+ technical experts at your service, who are backed by continual training and professional systems.

We can help you with the day-to-day aspects of outsourced IT services, including:

IT Support

Your friendly, experienced IT helpdesk to sort out day-to-day issues. You can pick up the phone and get straight through to a technician – or use email, a support portal, or online chat.

IT Consulting

This is where we learn about your short and long term business goals and help you strategise how technology can help you reach them. Let’s turn your tech into a competitive advantage!

IT Audits

This is often the first step in our engagement with you –an audit of your current IT setup. You’ll gain a complete understanding of the state of your IT equipment, security and vulnerabilities.

Network Management

From firewalls to printers, we’ll make sure you have the right equipment, the right protection and the right performance in place to support your business.

Cyber Security Compliance

We can help you meet requirements for cyber insurance, such as data encryption, systems, data backup and more.

“Fabulous to work with. Think Technology has taken the stress out of IT for us.”

Branding & design company

Cloud Solutions

An easy experience, with top security

We are here to make your life easy, to take IT off your plate, get everything running smoothly, while ensuring that your team and data are fully protected from security risks.

We make IT easy

Enjoy easy automation for common IT tasks that create instant fixes, easy pricing that’s bundled per user and makes your IT spend predictable, and easy freedom with no lock-in contracts. Everything about our IT support and services is designed with an easy experience in mind.

Get serious about security

Organisations of all sizes are vulnerable to IT threats. Phishing, hacking, data breaches – they’re all everyday occurrences – unless you have a best-practice security solution in place. We’ll make sure you have the right security in place to protect your data, identity and devices.

People you can partner with

We know tech, but we talk business. We take the time to understand your needs and goals and we know how to communicate clearly – in layman’s terms! Our friendly, proactive team of 10+ IT experts gives you a powerful ‘Think Tank’ to draw on.

Want to talk about IT Support Services?

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