IT support Canberra businesses can talk to. Plain-English help, quick fixes and steady advice for you and your team. Our Canberra and Yass team is backed by Australian-based technicians and Microsoft Certified Professionals, and we have supported businesses since 1995.
What our Canberra IT support covers
- Helpdesk support by phone and remote session, answered in Australia
- Onsite visits across Canberra, Queanbeyan and Yass when a problem needs hands on
- Network management for your Wi-Fi, switches, firewalls and internet
- Security and backup built in, including endpoint detection and response, email security and data backup
- Security monitoring that does not clock off, so a compromise at 2am is dealt with at 2am rather than found at 9
- Microsoft 365 support for email, Teams, SharePoint and licensing
- Advice on what to fix, replace or leave alone
All of this is bundled into one per-user monthly price. There is no lock-in contract.
Two ways to work with us
Done for you: we run your IT end to end. This suits businesses without internal IT staff.
Done with you: you keep your internal IT person or team, and we fill the gaps. We take escalations, security, after-hours work and projects so your team can focus on the business.
Why Canberra businesses choose us
- 98% satisfaction rating on support tickets
- 4.95 average Google rating
- ISO 27001:2022 certified for information security and ISO 9001:2015 for quality
- Month-to-month terms and clear per-user pricing
- Experience with the security needs of government suppliers and DISP members
Small business IT support in Canberra
Most of our clients have between 10 and 100 staff. That is large enough to need proper IT, and usually too small to justify a full-time IT manager. We give you a helpdesk, a proactive support team and senior advice for less than the cost of one hire.
