Think Technology provides IT support to Brisbane businesses from our head office in Windsor, a few minutes north of the CBD. We have been doing this since 1995, and support is delivered by our own Australian-based helpdesk and a team of more than ten technical specialists, including Microsoft Certified Professionals.
If IT problems keep pulling your people away from their work, we take that weight off. Day-to-day helpdesk, onsite visits across greater Brisbane, security, backup and practical advice, bundled into one per-user price with no lock-in contracts.
What our Brisbane IT support covers
- A friendly, experienced IT helpdesk that sorts out day-to-day issues quickly, by phone and remote session.
- Onsite support across greater Brisbane when hands-on help is the faster answer.
- Network management, so your equipment, protection and performance are looked after before problems reach your staff.
- Security and data backup managed as part of the service, not sold as extras.
- Microsoft 365 setup, licensing and everyday support.
- Clear advice when you need to make a decision about IT spend, from people who learn how your business works.
Two ways to work with us
Some businesses want IT off their plate entirely. Our done-for-you IT service is fully outsourced: we run the helpdesk, the security, the updates and the planning, and you get on with the business.
Others have internal IT and want depth behind it. Our done-with-you IT service is co-managed: your team keeps what they do well, and we cover the gaps, the escalations and the after-hours load.
Why Brisbane businesses choose us
We are a family-owned Australian IT company, and we have supported businesses through every wave of technology since 1995. Clients stay because the service holds up: we carry a 98% satisfaction rating on support tickets and a 4.95 average Google rating.
Security is not an add-on. Think Technology is certified to ISO 27001:2022 for information security and ISO 9001:2015 for quality, and we apply the same standards to our own business that we recommend to yours.
Pricing is simple: a bundled per-user monthly price, no lock-in contracts. If we are not delivering, you are free to leave, which keeps us focused on delivering.
