IT Company Canberra | Think Technology Australia

Who we are

We are a family-owned Australian IT company with more than 30 years in the industry. Our team of more than ten technical specialists includes Microsoft Certified Professionals. We hold a 98% satisfaction rating on support tickets and a 4.95 average Google rating.

We are certified to ISO 27001:2022 for information security and ISO 9001:2015 for quality. We were named Acronis ANZ Partner of the Year 2024.

What we do for Canberra businesses

IT support: helpdesk by phone and remote session, with onsite visits when you need them.

Managed IT services: your whole environment run, monitored and secured for one monthly price.

Cyber security: Essential Eight aligned protection sized to your business.

Cloud services: Microsoft 365, migrations, Windows 365 and backup.

Business phone systems: cloud phones, Teams Calling and business NBN.

IT consulting: IT audits, roadmaps and virtual CIO services.

AI consulting: practical AI with Microsoft 365 Copilot and Claude, set up securely.

DISP membership support: help for businesses entering or growing in the defence supply chain.

Built for Canberra's business community

Many Canberra businesses work with government or Defence, directly or through the supply chain. That work comes with security expectations: the Essential Eight, DISP membership, and questions from insurers and prime contractors. We have built our services around those requirements. As a veteran-owned business, we know what Defence expects.

Work we are proud of

Our clients include Walkinshaw Andretti United, Gordon Garling Moffitt Lawyers, Cook Group Advisory and Ngamuru Advisory. We work with professional services, medical, not-for-profit, agriculture, transport and club businesses. Read our case studies.

How to choose an IT company in Canberra

Ask every IT company you shortlist these four questions:

Are you certified? ISO 27001 shows a provider manages information security to an audited standard.
Where is your helpdesk? An Australian-based helpdesk means your staff speak to people who know your setup.
Are there lock-in terms? Good providers keep clients through service, not contracts.
Can we speak to your clients? Ask for named references and how long those clients have stayed.

We answer yes, Australia, no and yes. See how we compare in our guide to the best MSPs in Canberra.

Common questions

What does an IT company do for a small business?

An IT company does the job of an internal IT department. That covers support, security, backup, licensing, equipment, phones and planning. For businesses with 10 to 100 staff, it is usually cheaper and more predictable than hiring.

How much do IT services cost in Canberra?

Pricing depends on staff numbers and the services you need. We charge one per-user monthly price that includes helpdesk, security, backup and management, with no lock-in contract.

Do you have an office in Canberra?

Yes. Our Canberra and Yass office supports businesses across Canberra, Queanbeyan and the surrounding region. Our head office is in Windsor, Brisbane, and we also have offices in Wagga Wagga and Melbourne.

Do you work with government suppliers and defence businesses?

Yes. We help businesses meet the Essential Eight, prepare for DISP membership and answer security questionnaires from prime contractors and government buyers.

The IT Company Canberra Businesses Can Talk To

Who we are

What we do for Canberra businesses

Built for Canberra's business community

Work we are proud of

How to choose an IT company in Canberra

Common questions

How do we get started?

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