The Story Bridge and the Brisbane CBD skyline across the Brisbane River

The IT Company Brisbane Businesses Have Trusted Since 1995

Think Technology is a family-owned Australian IT company with its head office in Windsor, Brisbane. We have supported Australian businesses for more than thirty years, through every generation of technology from the first office networks to Microsoft 365 and AI.

What has not changed in that time is the way we work. We shape technology around what the business is trying to achieve, we do the work properly, and we give clear, grounded advice that makes sense for the business, the people and the way they work.

Who we are

A team of more than ten technical specialists, including Microsoft Certified Professionals, backed by an Australian-based helpdesk. Being family-owned keeps us small enough to know our clients and large enough to run complex environments, including clients with interstate and global operations.

The numbers we watch: a 98% satisfaction rating on support tickets and a 4.95 average Google rating. We are certified to ISO 27001:2022 for information security and ISO 9001:2015 for quality, and we were named Acronis ANZ Partner of the Year 2024.

What we do

IT consulting in Brisbane

Beyond running IT day to day, we help businesses decide where IT should go next. Our IT consulting starts with your short and long term business goals and builds the technology plan around them, and our virtual CIO service gives you senior IT leadership without the salary.

Our Brisbane services

Brisbane businesses can also read about our cyber security, cloud services, IT consulting, business phone systems and AI consulting services in Brisbane.

Work we are proud of

Our clients include Walkinshaw Andretti United, Gordon Garling Moffitt Lawyers, Cook Group Advisory and Ngamuru Advisory. The case studies cover what we did for each of them and what changed for the business. We work in depth across professional services, medical, not-for-profit, agriculture, transportation and clubs.

How to choose an IT company in Brisbane

There are plenty of IT companies in Brisbane, and most sound similar on their websites. A few questions cut through quickly.

  • Ask how they secure their own business. A provider holding ISO 27001 certification is being audited on the answer.
  • Ask who answers the phone when your staff call, and where that person sits.
  • Ask what the contract commits you to. A provider confident in its service does not need a lock-in clause.
  • Ask for named clients and how long they have stayed.
  • Ask what happens if you open an office interstate. We support clients from Brisbane, Canberra and Yass, Wagga Wagga and Melbourne.

Common questions

Everything an internal IT department would: support for staff, security, backup, licensing, equipment, phones and planning. For most businesses between 10 and 100 staff, an IT company delivers this for a predictable per-user monthly price, which costs less than hiring the equivalent team.

It depends on how many people you have and what the service covers. We price as a bundled per-user monthly amount that includes helpdesk, security, backup and management, with no lock-in contract, and we will give you a clear figure after a short conversation about your setup.

Our head office is in Windsor, Brisbane, with offices in Canberra and Yass, Wagga Wagga and Melbourne. Support comes from our Australian-based helpdesk, with onsite visits across greater Brisbane.

How do we get started?

Call 1300 920 866 or get in touch online. Tell us what is frustrating you about IT at the moment, and we will tell you plainly what we would do about it.