ISO 27001:2022 & 9001:2015 Certified
We provide IT support for transport and logistics companies across Australia , freight, fleet, warehousing and distribution operations. Your business runs around the clock and across sites, so connectivity, uptime and security are everything. Think Technology Australia keeps your depots, offices and systems connected and protected, works with the specialist software you rely on, and gives your team an Australian-based helpdesk, so a technology issue never stops the wheels turning.
What we’ll do for you
Our outsourced IT services cover the full range of tech support for small to medium transportation companies. Here are just a few examples of how you’ll benefit from working with Think Technology Australia:
Maximum uptime, all the time
Some of our transportation clients work around the clock. They simply can’t wait if there’s a tech issue. We provide flexible options for out-of-hours support. And you’ll always have direct and instant access to our Australian-based frontline support desk – where you get to set the urgency that our team responds to an issue. We employ staff in multiple locations – including Yass, Wagga Wagga, Brisbane, Melbourne and Sydney.
An integrated part of your business
From real-time tracking to OCR scanning, we get to know your specialist needs and systems. That ensures we act appropriately at each and every step of your IT journey, from planning, to tech problems, to day-to-day support. We understand your industry, your business and your problems so we can work closely with you on solutions, while always avoiding interruptions.
Security and data protection
With your professional reputation on the line, you simply can’t risk security issues like data breaches. We’ll sort out a full security solution, including meeting cyber insurance criteria. Get protected, and gain peace of mind.
Complete IT management
From solutions for collaboration and sharing, to a new phone system, we are your full service IT department. Transportation is one of the top industries we serve, and with a team of 10+ specialists, there’s nothing we can’t handle.
No surprises with fixed cost IT for transportation
We know that transportation margins are tight, so we make your IT investment fixed and predictable. Combined with no lock-in contracts, you also gain complete freedom.
Efficient day-to-day IT support
Free up your team by directing all IT issues to our Australian-based IT helpdesk. There’s a good reason we enjoy a 98% satisfaction rating on tickets – our processes are professional and our staff are friendly and patient.
Transport & logistics IT support FAQs
What does IT support for transport companies include?
Helpdesk support, secure and reliable connectivity across depots and offices, management of your logistics and fleet software, backups and redundancy, and day-to-day device and network management, delivered by an Australian team.
Can you support multiple sites and depots?
Yes. We’re set up to support multi-site operations and remote workers, connecting your depots, offices and field staff securely so everyone has access to the systems they need.
Do you work with our logistics or fleet software?
Yes. We’ll work with the specialist transport, warehousing and fleet systems you depend on, liaising with your vendors so everything integrates and stays available.
How do you keep our operation running around the clock?
We build redundancy into your connectivity and systems and provide fast helpdesk support, so when something fails your team gets help quickly and operations keep moving.
“The primary benefit we get from working with Think Technology is improved security. Standardisation of all hardware and software is also really important. This resolves all the issues of people doing things differently and increasing security risks.”
CEO
Want to talk about IT for your transport company?
We’d love to hear about your tech challenges. Fill in your details and we’ll be in touch straight away.