ISO 27001:2022 & 9001:2015 Certified
We provide IT support for professional services firms across Australia , accountants, advisors, consultancies and similar practices. Your work depends on secure data, reliable systems and software that’s always available, especially through busy periods like end of financial year. Think Technology Australia keeps your technology secure, fast and dependable, and gives your team an Australian-based helpdesk to call when they need it, so you can focus on your clients instead of your IT.
What we’ll do for you
Our outsourced IT services cover the full range of tech support for small to medium professional services organisations. Here are just a few examples of how you’ll benefit from working with Think Technology Australia:
Maximum mobility for all staff
‘Work from anywhere’ has become the new normal for professional services. We’ll get you fully set up for mobile work so your staff have a seamless experience whether they’re in the office, at home or onsite with the client. That means securely accessing data and software, easy communication and collaboration tools, and ensuring fit-for-purpose devices and other hardware.
Flexibility for changing times
With extensive experience providing IT for professional services, we understand the pressures – especially the need to adapt in changing times. We are familiar with the shifts in staffing as projects kick off and wrap up, and the need to rethink how business is done in a digital world. We take the time to understand your unique challenges and work with you on solutions.
Complete IT management
From solutions for collaboration and sharing, to a new phone system, we are your full service IT department. Professional services is one of the top industries we serve, and with a team of 10+ specialists, there’s nothing we can’t handle.
Security and data protection
With your professional reputation on the line, you simply can’t risk security issues like data breaches. We’ll sort out a full security solution, including meeting cyber insurance criteria. Get protected, and gain peace of mind.
Efficient IT asset management
From purchasing to disposal, we’ll ensure IT assets are efficient and effective throughout their lifecycle. As staff and contractor numbers fluctuate with projects and clients, we’ll keep your asset register accurate and up-to-date.
No surprises with fixed cost IT
We know your margins are tight, so we make your IT investment fixed and predictable. Combined with no lock-in contracts, you also gain complete freedom.
Fast day-to-day IT support
Free up your team by directing all IT issues to our Australian-based IT helpdesk. There’s a good reason we enjoy a 98% satisfaction rating on tickets – our processes are professional and our staff are friendly and patient.
Professional services IT support FAQs
Do you provide IT support for accountants?
Yes. Accounting and advisory firms are one of the professional-services sectors we support. We look after your practice software, secure your client data, and keep systems fast and available , including through peak periods like EOFY and tax season.
How do you keep our client data secure?
We protect your firm with security monitoring, managed backups, multi-factor authentication and regular patching, helping you meet your obligations and reduce the risk of a breach , which matters when you hold sensitive client and financial information.
Will our practice software keep working reliably?
Yes. We manage the infrastructure your software runs on and work with your vendors so your systems stay available and perform well, with redundancy in place for when something fails.
How quickly can our team get help?
Issues go to our Australian-based helpdesk, which carries a 98% satisfaction rating on tickets. Your team gets fast, friendly support so small problems don’t slow down billable work.
“Excellent and prompt service! I would highly recommend. I take great comfort in knowing that my technical problems can be resolved on demand”.
Principal Lawyer, Legal firm
Want to talk about IT for your professional services firm?
We’d love to hear about your tech challenges. Fill in your details and we’ll be in touch straight away.