Talk to us about Microsoft 365 Copilot
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ISO 27001:2022 & 9001:2015 Certified
Put AI to work in the tools your team already uses.
Copilot drafts, summarises and analyses right inside Word, Excel, Outlook and Teams. We make sure it is set up securely, licensed correctly, and actually adopted, so the value is real and the risk is not.
Work IQ: the intelligence layer that knows your business
Microsoft 365 Copilot runs on Work IQ, the layer that helps it understand you, your role and your company. It is what makes Copilot's answers specific to your business, not generic. Work IQ brings three things together.
Data
Work IQ starts with your work, the knowledge already in your emails, files, meetings, chats and transactions across Microsoft 365.
Context
It uses memory to learn your style, preferences and habits, so its help fits how your business and your people actually work.
Skills and tools
It combines that data and context with specialised skills and agents to carry out real tasks, not just answer questions.
One assistant, across the working day
From the first draft to the final number, Copilot takes on the repetitive parts so your people spend their time on the work that matters.
Draft and rewrite in seconds
Ask Copilot in plain language and get a first draft you can shape, an email, a proposal, a policy, a project update, written in your tone and grounded in your files.
- Turn a few bullet points into a finished document
- Rewrite, shorten or change the tone of anything
- Reply to long email threads with the context already pulled in
Copilot
Draft a project update for the team
Here is a draft you can edit:
Find the answer, not just the file
Copilot searches across your documents, chats and meetings and gives you the answer with a source, so nothing important gets lost in the noise.
- Catch up on a meeting or thread you missed in a sentence
- Ask a question and get an answer drawn from your own content
- Pull the key points out of a long report or contract
Copilot
Summarise the Q3 report thread
- Revenue grew 18% quarter on quarter
- Two accounts drove most of the upside
- Three actions need sign-off this week
Source: Q3-Report.docx
Turn raw data into something useful
From a spreadsheet to a deck, Copilot does the heavy lifting so you can focus on the decision, not the formatting.
- Analyse a spreadsheet and explain what it means
- Build a first-cut presentation from a document
- Create summaries, agendas and follow-ups automatically
Copilot
Insight Revenue is up 18% on last quarter, led by new clients.
Agents that do the work, not just answer
Agents take Copilot from answering questions to completing tasks. Some are ready to use from Microsoft and partners; others we build around your own processes, and govern with the same security as the rest of Microsoft 365.
Ready-to-use agents
Tap agents from Microsoft and partners for everyday tasks, available across Microsoft 365 without building anything.
Agents built for you
We build agents on your data with Copilot Studio, mapped to how your business actually runs, from reporting to triage and onboarding.
Governed and overseen
Every agent runs within your permissions, sensitivity labels and oversight, so automation never means losing control.
What Copilot does across Microsoft 365
The same assistant shows up in every app your team already uses, with features built for the work each one is for.
Word- Draft a document from a prompt or a brief
- Rewrite, summarise and adjust the tone
- Pull in content from your other files
Excel- Spot trends and outliers in your data
- Build formulas and charts from a question
- Turn a raw table into a clear summary
PowerPoint- Create a first-draft deck from a document
- Design and reformat slides quickly
- Condense a long deck to its key points
Outlook- Summarise long email threads
- Draft and refine replies in your voice
- Pull out the actions you need to take
Teams- Recap meetings you could not attend
- Capture decisions and action items
- Catch up on a busy channel in a line
OneNote & Loop- Turn rough notes into plans and tasks
- Draft and organise shared content
- Keep project information in one place
Estimate your Copilot Credits & budget
Copilot now mixes per-user licences with consumption-based Copilot Credits. Model how your organisation might use them with Cowork, and get a directional view of monthly credits and spend before you commit.
Copilot only sees what your people can already see
That makes data governance the first job, not an afterthought. The biggest Copilot risk is internal: if files are over-shared, it surfaces them faster than anyone expects. We close those gaps before we turn it on. Our Copilot readiness assessment case study shows what that review found across a tenant of more than 400 staff.
Built-in data privacy
Your prompts, inputs and responses are never used to train Microsoft's foundation models. Your data stays your data.
Governed access
Copilot inherits your existing Microsoft 365 permissions, sensitivity labels and retention policies. We review and tighten them first.
Control at every level
Sensitivity labels, conditional access and clear oversight, set up and managed so you stay confident in how AI is used.
The same standard as the rest of our work.ISO 27001 and ISO 9001 certified, DISP member, and the discipline behind our data security and backup practice, securing Australian business technology since 1995.
Teams that adopt it, keep it
77%
did not want to give Copilot up once they started using it
70%
said they were more productive with Copilot
68%
said the quality of their work improved
Source: Microsoft Work Trend Index, early Microsoft 365 Copilot users.
Trusted by Australian businesses
“
Think Technology gives us guidance based on what they can see in the background, so we can make confident decisions on budget, timing and priorities.
Jenna DeutscherGeneral Manager, Cook Group Advisory
“
We modernised our systems and kept critical documents accessible while the business ran as normal. Think Technology's support made a critical difference.
Vanessa GibsonManaging Partner, Gordon Garling Moffitt Lawyers
“
We needed a partner who understood security requirements, DISP certification and could keep our people working without added complexity. TTA has done exactly that for over a decade.
Director of InnovationNgamuru Advisory
A clear path from licence to real, everyday use
Most Copilot rollouts stall on two things: messy data and people who never quite pick it up. We handle both, the same way we run managed IT support.
1
Get ready
We review your data, permissions and licensing, and fix the gaps that would make Copilot risky or underwhelming.
2
Engage
We start with the people and tasks where Copilot earns its keep, so the value shows up early.
3
Deliver
A secure rollout with the right controls, sensitivity labels and guardrails in place.
4
Optimise
We track adoption, tune what is working, and keep it aligned as Microsoft adds features.
How ready is your business for Copilot?
Answer a few quick questions for a directional read on where you stand, and the smartest next step. Nothing is stored or sent.
Common questions about Microsoft 365 Copilot
Is our data safe with Microsoft 365 Copilot?
Copilot works within your existing Microsoft 365 permissions. It can only see what each user can already access, and your prompts and data are not used to train Microsoft's models. The risk to manage is internal: if files are over-shared, Copilot makes them easier to find. We review and tighten permissions and apply sensitivity labels before rollout so that does not happen. See what that review found in one Australian tenant in our Copilot readiness assessment case study.
What does Microsoft 365 Copilot cost?
Copilot is licensed per user per month on top of your Microsoft 365 plan, and some features use consumption-based Copilot Credits. The total depends on how many people you roll it out to and how heavily they use it. Use the estimator on this page for a directional view, and we will confirm the right mix of licences for your team.
What is Work IQ?
Work IQ is the intelligence layer behind Microsoft 365 Copilot. It brings together your business data, the context of how you work, and the skills and agents that get tasks done, so Copilot's answers are grounded in your business rather than generic.
What are Copilot agents?
Agents are Copilot set up to complete a task or run a process, not just answer a question. You can use ready-made agents from Microsoft and partners, or we can build agents on your own data and workflows with Copilot Studio, all governed by your existing Microsoft 365 security.
Can we try Copilot before rolling it out to everyone?
Yes. We can set up a proof of concept for one team so you can measure the value on your own work before committing to a wider rollout.
How long does it take to get started?
A readiness check and a focused rollout for one team can usually happen within a few weeks. A full organisation rollout depends on the state of your data and permissions, which we assess up front so there are no surprises.
Ready to put Copilot to work, safely?
Whether you want a readiness check, a proof of concept for one team, or a full rollout, we will help you get real value from Copilot without the risk.
Ready to put Copilot to work safely? Readiness check, proof of concept, or full rollout.