Data Trust In Australia
Australians don’t really trust businesses with their personal data. Worse still if the data is lost or stolen.
One of the most significant challenges facing any Australian business is demonstrating to customers that it places their privacy above profits.
A data breach, if not handled in a prompt and transparent manner, reinforces the impression that the business or organisation does not care about its clients and customers.
Data breaches affect customer loyalty
Think Technology Australia has assisted a range of different sized businesses to undertake the necessary steps to conform to Australia’s mandatory data breach laws introduced last year.
We have assisted our business clients to:
- audit their current information security processes and procedures to ensure they are adequate; and
- prepare a data breach response plan, or update their current plan, to respond quickly, efficiently and lawfully to an actual or suspected data breach.
An audit is required to determine what data your company intentionally or inadvertently collects on clients and customers.
Your business could be collecting unnecessary data, increasing the risk of data breaches which could be avoided.
After refining your data collection, we advise businesses to make certain they’re using the most effective security software possible to encrypt, secure and back-up relevant personally identifiable information.
Data breach laws
Any businesses with an annual turnover of at least $3 million, as well as smaller organisations who handle health and other personal data, are required to promptly inform any impacted clients or customers if a data breach occurs, as well as the Office of the Australian Information Commission.
It doesn’t matter if you are a for-profit, governmental, or not-for-profit organisation – if you handle personal information you are required to secure it, and have in place a standard plan to notify impacted individuals in the event of any data breaches.
Email is the most popular method of distributing malware. Learn more how you can prevent it here